Privacy Policy
Effective Date: January 15, 2026
At TheMARTEK, accessible from https://themartek.com/, we are committed to protecting your privacy. This Privacy Policy document outlines the types of information we collect, how we use it, and the steps we take to ensure your personal data remains secure.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
- Personal Identification Information: Name, email address, phone number, and company name when you fill out forms or contact us via WhatsApp.
- Log Data: We collect information that your browser sends whenever you visit our website, such as your IP address, browser type, and the pages you visit.
- Cookies: We use cookies to track activity on our website and hold certain information to enhance your user experience.
2. Use of Data
TheMARTEK uses the collected data for various purposes:
- To provide and maintain our medical supply and investment services.
- To notify you about changes to our products or services.
- To provide customer support and respond to inquiries.
- To monitor the usage of our website to improve performance.
- To detect, prevent, and address technical issues or fraud.
3. Legal Basis for Processing (GDPR & UAE PDPL)
Our legal basis for collecting and using the personal information described above depends on the context in which we collect it:
- Consent: You have given us clear consent to process your personal data for a specific purpose.
- Contract: Processing is necessary for a contract we have with you.
- Legal Obligation: Processing is necessary for compliance with UAE or International law.
4. Data Retention and Security
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We use industry-standard security measures, including SSL encryption, to protect your data during transmission.
5. Your Data Protection Rights
Depending on your location, you have the following rights:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate.
- The right to erasure: You can request that we erase your personal data under certain conditions.
- The right to object: You have the right to object to our processing of your personal data.
6. Contact Information
If you have any questions about this Privacy Policy, please contact us:
WhatsApp: Contact us via the link on our homepage.
Dubai Office: Bin Dasmal Building, SZR, Al Quoz 1, Dubai, UAE
Europe Office: Harju Maakond, Tallinn, Estonia